For independent hair, beauty & wellness pros

Your bookings.
Your clients.
Your day, organised.

Let clients book online. Manage your diary, payments and client details in one place.

14 days free. Card required. Cancel before day 15 and pay nothing.

Plans from £9/month inc. VAT. Card processing fees apply.

Take a closer look
Isabellah's real JENA booking page with services and prices
Their booking page.See it through your client's eyes.
Example JENA diary with illustrative appointments
Your diary.Example appointments.
AI included in Max

A little more help.
Right when you need it.

See JENA Max

AI Receptionist

Ask JENA to update your diary.

Place bookings and change availability from inside the app.

  • Add a booking
  • Change your availability

Ask JENA

Your in-app AI

Book Sarah Jones in for a full set, Thursday 11am.
JENADone. Calendar updated.
Ask JENA anything…

Thursday, 22 May

MONTUEWEDTHUFRI
10:00
11:00
NEW SARAH JONES Full set · 11am
12:00
14:00
15:00
Example conversationFrom a booking request to your diary.

Bring AI into your day with JENA Max. Compare Starter, Pro and Max. Our support team is here to help you get set up.

A customer's experience with JENA AI

“I use JENA AI all the time!”

“It'll say you've got a gap on Friday for an hour and a half. Why don't you do a luxury pedicure and take 20% off the price?”
Jo Simpson
Jo Simpson

Nailed it by Jo · Glasgow

Visit Jo's business

Watch on YouTube

The details, when you want them

Take a closer look.

Explore each tool, see it in action and find the details that matter to your business.

01 · Booking & scheduling

Booking essentials on every paid plan

Run your diary
your way.

Let clients book around the hours you choose.

  • Let clients book online
  • Add and rebook appointments
  • Set hours, breaks and buffers
1. Choose a service Isabellah's real client booking journey
More scheduling tools

Make the diary fit your work.

Colour-coded appointments, configurable booking intervals and bulk availability edits help you organise your week. Choose which services are available on each day and hide services from your booking page when you need to.

More control on Pro and Max.

Work at different locations on different days. Use gap controls to offer times next to existing appointments. Set cancellation windows for online bookings.

Keep clients in the loop with automatic appointment reminders.

02 · Your website

Pro and Max

Make your business
feel like yours.

Your work, your style. A clear way to book.

  • Show your work
  • Share services and reviews
  • Use your own domain
Hair by Kayleigh's real branded JENA website
Your work Your services Your booking link
Hair by Kayleigh Visit her website
Already have a website? Keep it.

Add your JENA booking link to your existing website. Starter includes a direct booking page. Pro and Max include a branded website and custom domain connection; domain registration and renewal cost extra.

Help local clients find your business with a website built for local search.

03 · Clients & consultation forms

Forms and client portal on Pro and Max

Know the details
before they arrive.

Keep client history and consultation forms together.

  • Keep client history together
  • Create your own forms
  • Send forms automatically or manually
Before the appointmentExample
✓
CONSULTATION FORM

A few details before we meet.

Any allergies we should know about?
No known allergies
Tell us about your last treatment.
Gel manicure, three weeks ago.
✓ Answers ready to review
S
Sarah's client recordContact details · Appointment history
Ask your questions. Know your client.Illustrative content. See the walkthrough for the app.
Client self-service, records and forms

Let clients manage their appointments.

Give clients a place to view appointments, cancel and reschedule within your booking rules. Available on Pro and Max.

Ask what matters for your service.

Create questions for allergies, treatment information or consent. Change the questions and sending rules, or select recipients using Send to Client.

Clients receive a confirmation when they reschedule.

“its given me so much more time on an evening”

04 · Payments & deposits

Payment tools on every paid plan

Take payment.
Set your booking rules.

Get paid online or in person, on your phone.

  • Take deposits or full payment
  • Take payments with Tap to Pay
  • Track and export earnings

No booking commission. Card processing fees apply.

Payment tools and Tap to Pay in JENA

Choose your deposit.

Help reduce no-shows with a fixed or percentage deposit at booking.

Save their card for later.

Capture your client’s card at booking, with no payment taken upfront.

Your phone. Your card reader.

Take contactless payments straight from your phone with Tap to Pay.

Payouts, refunds, tips and reporting

Keep the money side organised.

  • Receive payouts through Stripe
  • View and export your earnings

Finish each payment your way.

  • Issue full card refunds through Stripe
  • Add a tip to the total or record it separately

05 · Reminders & marketing

Email reminders on every paid plan

Stay in touch.
Without remembering it all.

Send reminders automatically. Share an update when you choose.

  • Send booking reminders
  • Share email updates
  • Text selected clients

Email marketing and SMS reminders on Pro and Max. Marketing texts: 5p each, £1 minimum per campaign.

The right message, at the right timeExamples
↗
Appointment reminderSent automatically

Hi Sarah, a little reminder about your appointment on Friday at 11am. See you soon!

Your chosen reminder time ✓
♡
A little updateSent when you choose

My October appointments are open. Book your next visit through my booking link.

To the clients you select ↗
Automatic reminders. Personal updates.Example messages, not a live conversation.
Reminder timing and marketing costs

Appointment reminders.

Choose when appointment reminders are sent. Email reminders are included on every paid plan. SMS appointment reminders are included in Pro and Max.

Campaigns you choose to send.

Marketing texts cost 5p per SMS, with a £1 minimum per blast. Choose your recipients and send an update, promotion or rebooking prompt. Marketing blasts are separate from appointment reminders.

06 · Discount codes

Give clients a reason
to book again.

A promotion or a thank-you. You set the terms.

  • Choose £ or % off
  • Set an expiry date
  • Limit how often it’s used
A thank-you for your next visitExample
YOUR DISCOUNT CODETHANKYOU1010% off

A little something for next time.

Valid until31 October
Usage limitOnce per client
One code. Your discount, dates and limits.Illustrative offer. Not a redeemable code.
Using codes for gifts or loyalty?

Use JENA’s discount codes to manage gift vouchers and reward loyal clients. Create your offer, share the code and choose how it’s used.

Watch the gift voucher setup

07 · JENA Collectives

Work together.
Keep the day organised.

Share calendar access. Give each person Pro or Max tools.

Watch the Collectives walkthrough

Collective Pro

£15 per person/month

£30/month for 2 people

Pro features for each person.

Collective Max

£35 per person/month

£70/month for 2 people

The full AI suite for each person on Max.

Minimum 2 people, including the organiser, with one business owner paying. Card processing, marketing texts and domain registration cost extra.

Separately self-employed and paying individually?

Connect your individual JENA subscriptions and keep your businesses independent. Our team can help you choose the setup that fits.

Free migration support included

You make the move.
We'll help move the details.

Your clients and diary matter. Check everything together before you share your new booking link.

  1. 01   You send
    Fresha Booksy Timely Another system
    Your data export

    Send your export.

    We'll explain which files to send and confirm what can transfer.

  2. 02   We move
    Clients
    Appointments
    Service menu
    Reviews

    Transfer scope depends on your export.

    We bring it into JENA.

    Our team helps import the data. Migration support is free.

  3. 03   You go live
    Example JENA daily diary to check before switching
    Check your diary Test a booking Share your link

    Check. Then switch.

    Review your diary and test the booking journey. We'll help with anything that needs fixing.

Help before and after the move. Starting fresh? We'll help you set up your services, hours and booking link.

Start your free trial

14 days free. Card required. No payment until day 15.

We'll confirm the timing once we've checked your files.

Working with others? See Collective plans

Your business. Your next step.

Put JENA to work
for your business.

Explore the tools and get help setting up.

14 days free. Card required. Cancel before day 15 and pay nothing.

Plans from £9/month inc. VAT. Card processing fees apply.

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